Your satisfaction is the best encourage for us!
Competitive price; Amazing quality; Excellent service!
Free shipping via DHL/UPS/FEDEX/TNT for most orders!
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About Vison Waterparks
Vison Waterparks founded in 2013, which is the professional fiberglass water slide manufacturer, offering turn-key service on water park construction. We specialized in planning, design, water park equipment manufacturing, water park construction and amusement park operation (management) service.
Innovation is the life of an enterprises, powered by endless innovation spirit, we continuously develop innovative product for customer’s satisfaction. We have developed hundreds of water attractions with high-level in domestic and international market.
If you have any question, please feel free to contact us.
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Welcome retail and wholesale.
If you are wholesaler, and want to buy mixed items which is over 10pcs. Please feel free to contact us for discount by email, it will be more cost effective to ship by container. We can establish a strategy business relationship with you for all the cargos from China. Of course, by the best quality and the best price.
Please read the following FAQ. That would be easy shopping.
Q1: How can I know which product is in stock?
A: Please check with us before your order, because we are factory with limit in stock and some hot item sell faster.
Q2: Can I pay with my credit card?
A: Yes, most credit cards can be used in Aliexpress, but it’s better to consult Aliexpress customer services before payment.
Q3: The real arrive time and the time seller told us is not the same, why?
A: The time is announced by the courier company and there are may factors affecting it. Such as row warehouse, weather, customs clearance, etc.
Q4: What is the customs clearance? Why I need to pay the important taxes?
A: Clearance operation is the product you buy an import program, under the laws of the local country customs regulation. Pay certain import tariffs, by different rules and local customs value of different products to collect. Buyer should pay the customs tariff to local custom directly.
Q5: What is included for free shipping? Do we need to pay additional import duties?
A: It only contains the price of goods and shipping. The customs in your own country is responsible for import duties. So you need pay the tax to the local country, not to us.
Q6: Can you help me to declare very low value so we could pay less tax in this case?
A: Accordingly to every country’s policy, it can not declare low price. Kindly understand it, if you have any question, kindly let us know.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.