MIZUGIWA Boat Open Base Cleats 6″ Rope Cleat Deck Boat Bollard Yacht Marine Stainless 316 Heavy Duty Boat Deck Soild
Why shop us
Your satisfaction is our goal. We stand behind at the products that we sell. Do not hesitate to contact us anytime before and after your purchase, we believe great deals will be opened by good communication.
High Feedback score
You Buy What You See
24-hr customer e-mail services
Shipping Handling Time
· We ship 5 Days a Week Monday to Friday to ensure the quickest possible order processing. We require 1~2 business days to process and pack items after payment has cleared Please note delivery times are based on averages in BUSINESS DAYS, not including weekends.
· We ship through CHINA Post First Class Air Mail. It usually takes 10 to 30 days (Business Day)to arrive in most destinations. The exact arrival days depends on your exact location.
· We will sent shippment notification with tracking number to you once we send out your package . You can check your package status in CHINA Post Website with our given tracking number.
· We don’t offer combine shipping.
· We are not responsible for duty or taxes of your country.
· We accept the Escrow.
· Please contact us for additional information on how to pay or any inquiries regarding payment.
· All items are 100% Brand New. All the items have been tested before dispatch.
· All items can be returned, for refund within 7 days after delivery . But postage cost is on you own.
· Please E-mail me with item no. before returning items.
· You just mail the item back in the original condition, you will get your money back!
Our aim is to provide Top Level Customer Service, and we are always standing by to solve any of your problems. if you have any question, please contact us via Message. All problems will be resolved . We guarantee 100% customer satisfaction. Please contact with us before you leaving any negative feedback or open a case, your cooperation is highly appreciated.
PLEASE LET US KNOW AND GIVE US THE OPPORTUNITY TO MAKE THINGS RIGHT before you leave feedback or open case.
A. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
B. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
C. We only ship to confirmed order address,your order address Must Match your recipient address.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.